Privacy Policy
– Coldtubb.co

Coldtubb Co., Ltd. (“the Company” or “We”) recognizes and highly values the protection of personal data of users of the website www.coldtubb.co (“the Website”). This Privacy Policy aims to explain the principles and methods by which the Company processes the collection, use, disclosure, and protection of your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) of Thailand.

1. Personal Data We Collect

• 1.1 Data Provided Directly by You: The Company collects personal data only when users complete the Contact Form on the Website, which includes:
  • Name
  • Email Address
• 1.2 Data Collected Automatically (Log Data): When you visit the Website, the Company may automatically collect non-directly identifiable information through analytics and tracking tools (per Section 3), such as IP Address, device type, operating system, time and date of access, and pages viewed.
• Note: The collected personal data will be stored in Google Sheets or a Third-Party Email Marketing Platform. The Company does not collect any payment or credit card information via this Website.

2. Legal Basis and Purposes for Data Use

The Company processes your personal data under the following legal bases and for the specified purposes:

3. Analytics & Tracking Tools

The Website utilizes tools and technologies for analysis and tracking, including Google Analytics, Facebook Pixel, Chat Widget, and advertising/Retargeting systems. The collection of this data may be directly operated by the external providers.

4. Cookies

The Website uses Cookies for functional, analytical, and marketing purposes. Users have the right to accept or refuse the use of non-essential cookies via the Cookie Banner or their browser settings.

5. Disclosure of Personal Data to Third Parties and International Transfer

The Company may disclose your personal data to external service providers operating on behalf of the Company, strictly for the purposes defined in Section 2. These include providers of:

• Online marketing and advertising
• Data Storage Systems (e.g., Google, email system providers)
• Data analysis and processing

In case of transferring your personal data to service providers or servers located overseas, the Company shall ensure that the destination country has adequate personal data protection standards, or that the transfer is permitted by the exceptions specified under the PDPA. The Company strictly will not sell your personal data to any third party.

6. Data Retention Period

The Company will retain your personal data for as long as necessary to fulfill the purposes set out in this policy or as required by law. However, data received from the Contact Form will be stored for a maximum period of 3 years from the date of your last contact, unless consent is given for continued storage or there is another legal reason.

7. Data Security Measures

The Company has implemented appropriate technical and administrative security measures to prevent unauthorized access, use, alteration, or disclosure of personal data. These measures are regularly reviewed.

8. Rights of the Data Subject

As a data subject, you have the following legal rights regarding your personal data:

• Right to Access: To request a copy of your personal data.
• Right to Rectification: To request correction of inaccurate, incomplete, or misleading data.
• Right to Erasure (or Destruction): To request the deletion or destruction of your personal data, unless there is a legal basis for retention.
• Right to Withdraw Consent: To withdraw consent at any time. Withdrawal will not affect the lawfulness of processing carried out prior to the withdrawal.
• Right to Object: To object to the processing of your personal data.
• Right to Data Portability: To request your personal data in a readable format for automatic use.

9. Company Contact Information

If you have questions or wish to exercise your data subject rights (please clearly specify the right you wish to exercise), please contact the Company at:

• Coldtubb Co., Ltd.
• 9/31 The City Ngamwongwan 47 Project
• Thung Song Hong, Lak Si,
• Bangkok 10210, Thailand
• Phone: 085-449-9879
• Email for Data Protection matters: [Please insert a dedicated email address for PDPA contact]

Terms of Use
– Coldtubb.co

Accessing the website www.coldtubb.co, accessing content, using services, or submitting any form on this Website constitutes the user’s agreement and acceptance of all the terms and conditions of use stipulated in this document, including the Privacy Policy and associated Medical Disclaimer.

1. Purpose of Use

This Website is established primarily for the purpose of:

• Publishing information about Coldtubb products.
• Presenting content related to health and cold water immersion.
• Serving as a channel for inquiries and product ordering.
• Note: This Website is not an e-commerce system. All sales, payments, and transactions will occur through other communication channels such as phone, LINE, or Messenger. The Company is therefore not responsible for any errors or damages arising from payment procedures conducted outside of the Website.

2. Accuracy of Information

The Company will use reasonable efforts to ensure that the information on the Website is accurate and current. However, the Company does not guarantee the completeness or absence of errors in all information. Prices or product details may be subject to change without prior notice. Users should verify all information before making any purchasing decisions or actions.

3. Intellectual Property

All content, images, videos, and trademarks (logos) appearing on this Website are the absolute intellectual property of Coldtubb Co., Ltd. No person is permitted to reproduce, adapt, publish, reverse engineer, or utilize them for commercial gain without the express written permission of the Company.

4. Limitation of Liability

The Company shall not be liable for any damages that may arise from the use or inability to use this Website, including but not limited to:

• Direct, indirect, or consequential damages.
• Damages resulting from misinterpretation of information from the Website's content.
• Damages resulting from improper or incorrect use of Coldtubb products.
• Injury or adverse health effects resulting from cold water immersion without professional health advice (as referenced in the Medical Disclaimer).
• External Links: The Company is not responsible for the content, accuracy, or privacy policies of external websites linked to or from this Website.

5. Amendments to Terms

The Company reserves the right to revise, amend, or change these Terms of Use at any time without prior notice to users. The revised terms shall take immediate effect upon publication on the Website. Users are responsible for regularly reviewing these terms.

6. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Thailand. In the event of any dispute arising from the use of this Website, the parties agree that the Thai Courts shall have exclusive jurisdiction to hear the case.

Medical Disclaimer
– Coldtubb.co

All information published on this Website is intended to serve as general knowledge regarding cold water immersion, physical recovery, and general health only. This information is neither intended nor constitutes medical advice, diagnosis, or treatment by a specialist. The Company and its personnel are not medical professionals.

Users should proceed and consider the following:

• Please consult a physician or appropriately qualified medical professional before deciding to use cold water immersion or make any health-related behavioral changes, especially if you have pre-existing health conditions such as heart disease, high blood pressure, diabetes, or other specific health issues.
• Using the information on this Website without medical consultation may pose serious health risks.
• Strict compliance with the specified safety instructions for product use is mandatory.

Coldtubb Co., Ltd. shall not be liable for any injury, damage, or adverse health effects resulting from the improper use of the product or adherence to the information published on the Website without proper medical evaluation and advice.